Maintenance and Support

Our Maintenance and Support services are designed to ensure the smooth and reliable operation of your systems, whether they’re existing installations or new ones completed by our expert team. We understand that every business has unique requirements, which is why our services are fully tailored to meet your specific needs.

To make the process even simpler, we’ve developed a range of comprehensive packages to streamline the setup and management of your maintenance plan. These packages are crafted to provide clarity and convenience, offering varying levels of support to suit your operational demands.

With all of our maintenance packages, we are committed to keeping any covered devices updated with the latest firmware, ensuring optimal security and feature enhancements. We also prioritise maintaining your phones and phone systems in peak operational condition, so your communication systems remain efficient and reliable.

Our services include:

  • Regular inspections and updates to ensure everything runs smoothly.
  • Troubleshooting and system repairs to quickly resolve any issues.
  • Upgrades to keep your systems current with the latest advancements.
  • Tailored support packages designed specifically to meet your unique needs.

Additionally, we offer flexible payment options, allowing you to choose between yearly or monthly instalments. This ensures you can budget effectively while enjoying the peace of mind that comes with expert care and dependable support for your systems. Let us handle the details, so you can focus on what matters most—your business.

Support Packages

Bronze

  Our Bronze Plan is what we’ve deemed the minimum cover any company should have. 

This includes:

9AM - 5PM support
Investigate within 4 hours
 

From

£200PCM

Silver

Perfect for businesses needing extended support hours. 

This includes:

6AM - 9PM support
Investigate within 1 hours.

 

From

£500PCM

Gold

    Designed for those who require premium, round-the-clock coverage.

This includes:

24/7 support
1 hour response time and investigate within 10 minutes.

 

From 

£1000PCM

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Registered Office: 10 Spire Chase, Sudbury, Suffolk, CO10 1PZ. Registered in England & Wales with Company No: 15910310

 

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