Helpful Resources

Unlock the power of effective communication with our comprehensive collection of useful documents, carefully curated to support your journey through the SM Unified Solutions training program.

In this dedicated section, you'll find a wealth of resources designed to enhance your understanding, refine your skills, and empower you to excel in the realm of the products we use and install, our repository of documents offers something for everyone.

Grandstream Basic End-user Level

Making a Voice Call

Making a Voice Call

Making a Video Call

Making a Video Call

Adding Event to Phone's Calendar

Adding Event to Phone's Calendar

Accessing Call History

Accessing Call History

Adding a Contact

Adding a Contact 

Blocking a Number

Blocking a Number

Accessing Voicemail

Accessing Voicemail

Grandstream Staff End-user Level

Putting Phone on Do Not Disturb (DND)

Putting Phone on Do Not Disturb (DND)

Placing Cals On Hold

Placing Calls On Hold

Managing Multiple Calls

Managing Multiple Calls

Conference Calling

Conference Calling

Call Transferring

Call Transferring

Call Parking

Call Parking

Call Forwarding

Call Forwarding

Adding Number to Speed Dial

Adding Number to Speed Dial

Grandstream IT Level

Adding and or Changing the Background

Adding and or Changing the Background 

Changing The Ringtone

Changing The Ringtone

Finding the IP Address

Finding the IP Address

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