Telecommunications Services

At SM Unified Solutions, we pride ourselves on delivering tailored telecommunications solutions designed to meet the diverse needs of businesses across the UK. Whether you require a cutting-edge hosted system or a reliable on-site installation, we have the expertise and partnerships to provide the perfect fit for your organisation.

Our Offerings:

Hosted Telephony Solutions

Take your communication to the cloud with our hosted telephony services. Hosted systems are perfect for businesses looking for:

• Scalability: Easily add or remove users as your business grows.
• Cost-Efficiency: Minimise hardware costs and maintenance.
• Flexibility: Access your phone system from anywhere, ensuring seamless remote work capabilities.
• Reliability: Benefit from high uptime and advanced disaster recovery options.

On-Site Telephony Systems

For businesses preferring in-house control, we offer on-site telephony installations. Our solutions are ideal for:

• Companies with specialised communication needs.
• Locations requiring dedicated and robust infrastructure.
• Environments with high security and data sensitivity.

Our expert team will guide you through the entire process, from system design to installation, ensuring your telephony system aligns perfectly with your operational requirements.

Trusted Partnerships for New Installations

We collaborate with leading industry manufacturers and service providers to bring you the best in telecommunications technology. Our partners include:

• Grandstream
• Mitel
• HP Poly
• Yealink
• Cisco
• Phillips/ NEC
• Snom
• Gamma

These partnerships enable us to deliver cutting-edge solutions tailored to your unique needs. Whether it's VoIP, PBX systems, or hybrid models, our network ensures top-quality products and services.

Maintenance & Support for All Systems

At SM Unified Solutions, we understand the importance of keeping your systems running smoothly. That's why we provide maintenance and support for all telecommunication systems, regardless of manufacturer or installation provider. Our services include:

• Routine maintenance and updates.
• Troubleshooting and repairs.
• Upgrades to keep your system current with evolving technology.
• Comprehensive support packages tailored to your needs.

We are committed to ensuring uninterrupted communication for your business.